Shipping policy

Shipping

We can ship to almost any address or PO Box in Australia, but please be aware that in some cases we are not able to ship to remote destinations within Australia due to costs. We will contact you with the additional freight charge. If you do not accept it, not a problem we will simply refund you all monies.

We offer international postage via AusPost Express International Postage service. This service offers 2-4 day delivery ETA to major cities with tracking via sms and email + signature on delivery. All import duty and sales tax that may be requested to be paid by the local customs office is that the responsibility of the receiver.

When you place an order, the shopping cart will estimate the shipping cost based on the weight of the combined items, delivery dates will then vary as we manually choose the fastest shipping option available for the estimated cost. The cart will show if each item is available to be shipped or if an item will be placed on back order.

Shipping usually takes 1-3 days to process depending on stock availability.

Selexon Trading cannot be held responsible for lost or damaged packages.

When will my order arrive?

When you place an order with Selexon Trading, we will estimate shipping and delivery dates for you based on the availability of your items and your location. Once the items leave Selexon Trading you will be notified via email that it has left and also given a tracking number to track your order online.

We use Australia Post and various courier companies to deliver your order and each of these carriers has varying speeds of delivery times. Therefore, the time taken for the goods to reach you once they have left our warehouse will depend on the carrier and your location. The average time taken is from 1-2 days in Metro Sydney and 2-5 business days outside NSW. Remote areas of NT, QLD & WA may take a bit longer.

Please note that we cannot give any guarantees on delivery times other than the guidelines supplied by the carriers. We do not accept responsibility for delays as a result of their error or if you or someone nominated by you is not available to accept the goods, but we will definitely assist as much as we can to get any problem sorted out quickly.

Selexon Trading cannot be held responsible for lost or damaged packages.

Is my item insured?

All items will be shipped without insurance, however for your peace of mind we can add on insurance at your costs. Please contact us to inquire about your options.